Store Policy
Services Policy
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Interior design consultations may be free or paid, as mentioned at the time of booking.
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Design timelines and completion periods are shared clearly before project confirmation.
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Any changes requested after design approval may incur additional charges.
Product Orders (Curtains, Blinds, Beds, Panels, etc.)
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Products may be custom-made or made to order.
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Custom products are non-returnable and non-refundable once confirmed
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Standard products are eligible for returns only if damaged or defective on delivery
Cancellation Policy
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Service cancellations must be requested before work commencement
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Product order cancellations are allowed only before processing or manufacturing begins
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Once production starts, cancellation is not permitted
Refund Policy
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Refunds (if applicable) will be processed within 7–10 working days
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Refunds are issued to the original mode of payment
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No refunds for delays caused due to force majeure (natural calamities, strikes, etc.)
Shipping & Delivery
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Product delivery timelines depend on product type and customization
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Delivery is available primarily across South Goa
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Any visible damage must be reported at the time of delivery
Warranty
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Selected services and workmanship may carry a 7-year warranty, as specified in the agreement
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Warranty does not cover misuse, normal wear & tear, or third-party alterations
For any questions regarding this policy, please contact us on 9766195560